Smart Device Services

Predictive. Preventative. Proactive.

 

 

 

Our powerful print analytics software solutions enable our customers to gain access to important information about printing behaviours from a simple, intuitive dashboard.

As a result, business leaders are able to make data driven decisions to optimise their print environment without consuming IT time and resources.

Our print software solutions use machine learning and predictive analytics capabilities to monitor the health of your print devices, predicting potential failures and providing service recommendations for device optimisation.

Clients benefit from extended component life, minimised downtime, a reduction in part costs. When a problem occurs, DTP uses detailed diagnostic information to pinpoint the issue and in most cases, can adjust configurations and upgrade firmware remotely for a swift resolution.

  • FOR THE
    BUSINESS

    Actionable insight to inform decision making

    Increased productivity across the organisation

    Make best use of your existing IT assets

  • FOR IT
    PROFESSIONALS

    Proactive, fix before fail service with minimum impact on IT resources

    Direct access to print experts for troubleshooting

    Lower print maintenance costs

    Satisfied end users

  • FOR USER
    COMMUNITIES

    A streamlined, uninterrupted print service

    Always on print

THE DTP PRINT PORTAL

 

The detail you see, is the information you need.

With smarter devices from HP, machine-to-machine learning, predictive analytics and advanced monitoring, our customers remain in control. Making faster, more informed strategic and operational decisions to optimise their print environment.

Deep dive into the data you need at the click of a button within our print portal, a hub of accurate, real-time insight about your print environment.

Explore the DTP Print Portal

WHY OUR CUSTOMERS CHOOSE DTP

  • DTP’s alerts system means that if any devices drop off our network, or any devices are non-compliant from a security policy perspective, the DTP support team take immediate action to sort the problem – and keep me in the loop as necessary. For example, we discovered that one of our security policies was preventing certain users from accessing the network. In no time at all, DTP resolved the issue to get them working again.

    Mike Goodson, IT Services Manager at Guardian News and Media
  • As an organisation, we now have a better understanding of our print requirements and so we can build up a profile which enables us to audit usage and refine the deployment. Implementing this new system has improved the print service we offer to students with lots of additional benefits. In a recent print survey, student satisfaction had risen by 15%, a great reason to choose a print service from DTP.

    Assistant Director of ICT Systems, Teesside University
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