Technology is transforming the way we work.
Decentralised workplaces and “always-on” working practices – combined with a sudden rise in remote working – have made device fleet management a significant challenge for IT teams.
To help ensure business continuity and provide workers with reliable endpoint devices, IT teams need ways to quickly triage issues to minimise hardware and software downtime.
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FOR THE
BUSINESSAchieve cost savings with
greater predictabilityImprove auditing and compliance with asset management
Increase productivity with a device fleet that’s fit for purpose
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FOR IT
PROFESSIONALSFree up valuable resources
Reduce helpdesk calls
Gain a single point of contact and service level agreement
Reduce risk with proactive management
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FOR USER
COMMUNITIESDeliver a seamless working
experience – anywhereBenefit from greater uptime
Get the latest hardware for less
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DEVICE AS A SERVICE FOR THE MODERN WORKFORCE
A constant cycle of alerts and responses mean IT leaders are spending more time than ever ensuring their organisations’ software is up to date and devices are secure. Device as a Service (DaaS) helps reduce routine, labour-intensive tasks, enabling easier asset updates, more cost-effective IT spending such as adjustable agreements to match workloads, and maximised resources to do more with less.
DaaS also gives you access to powerful, insightful, and actionable analytics that can help you:
- Identify the best computer profile for each user
- Minimise security vulnerabilities
- Report asset locations
- Enforce security policies
- Report on software usage
- Monitor fleet health
- Address issues before they become a problem
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SIMPLIFY LIFECYCLE MANAGEMENT
Replacing old devices and IT peripheral systems, services, and equipment can be costly and time-consuming. But while swapping old devices for the latest technology can seem like a no-brainer, new tech can be complex and expensive to implement. Add multiple, expensive contracts to the mix, and new organisation-wide technology rollouts can quickly become unmanageable.
Working in partnership with HP, DTP DaaS provides an easier and more cost-effective way to adopt and operate the latest tech, combining innovative devices, lifecycle services, proactive management and value-added expertise into one managed solution – billed per user, per month.
DTP DaaS allows you to efficiently manage your assets across any vendor environment – from laptops, desktops, thin clients, and form factors to notebooks, tablets, and accessories.
ONE SERVICE, COMPLETE SUPPORT
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1. Discover and Design
We listen, assess, and create a plan bespoke to your organisation’s needs. Considering the needs of your user communities and their individual uses of technology.
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2. Configure
From installing custom images and applications to labelling devices and modifying factory settings, our configuration services can help you save time and increase productivity.
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3. Deploy
We can manage everything from logistics and warehousing to installation, data migration, delivery, and setup.
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4. Optimise
We can customise our suite of support and helpdesk services to meet your exact needs.
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5. Maintain
Extend the life of your devices with DTP support services such as an onsite engineer and accidental damage protection.
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6. Dispose and Refresh
At the end of a device lifecycle, we can work with you to refresh your products with the latest technology and dispose of equipment in an environmentally sustainable and secure way.
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GET THE MOST OUT OF YOUR IT ENVIRONMENT
Optimise expenditure and device lifecycles.
DTP DaaS gives you a single point of contact and service level agreement that covers all your endpoint devices by combining hardware and services into a single contract with one monthly payment. We can help you deliver the best service to your users, improve your cash flow, achieve more predictable costs, and focus on more strategic IT priorities.
We also provide device upgrade recommendations to help you prioritise spending and plan device replacements in advance, based on factors including:
- Battery predictive failure
- Hard drive failure
- CPU and memory utilisation
- Blue screen error counts
- Machine BIOS, driver or OS update triaging
- Unsecured device identification
- Disk predictive failure
- Disk capacity
- Graphics driver issues
- Right-size device replacements
- VPN access management
- Critical application (VPN, Zoom, antivirus) performance monitoring
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REDUCE HELPDESK CALLS BY UP TO 60% WITH DTP’S PROACTIVE DEVICE MANAGEMENT
Maintaining optimal device uptime.
DTP’s proactive management combines hardware, support, intelligent monitoring, and lifecycle services, powered by HP TechPulse – a unique analytics solution that monitors and predicts device health.
With deep-dive analytics and actionable reports we can help you stay ahead of any issues to ensure a ‘fix before fail’ approach. We can also proactively manage your multi-OS device environments, including hardware refresh cycle optimisation and detailed hardware health monitoring to help maintain uptime.
By simplifying your IT environment, optimising resources, cutting costs, and driving innovation through automation and proactive intelligence support, DTP DaaS can transform how your devices are deployed and managed – reducing IT helpdesk calls by up to 60%.
Better Support Remote Workers
Device as a Service | frequently asked questions
What is a Device as a Service (DaaS)?
What does HP DaaS offer customers?
How is DaaS different from leasing hardware?
What are the benefits of DaaS?
Why should businesses use Daas?
How is the IT service desk supported through Daas?
What is the best and cheapest DaaS provider?
CONTACT US NOW
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SOLVING IT TOGETHER
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SOLUTIONS
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AS A SERVICE
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SECTORS
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