Services

A frictionless customer experience from
point of sale to your end user’s hands.

DTP delivers best value IT with the highest level of service, without compromising on quality and performance.

We’ll help you deliver better technology services to your users, for less. If you want to simply buy a device from us, that’s no problem. We will happily support your needs. But if you’re looking for someone to take away some of the challenges associated with device management, then we could be a great partner for you.

As a managed services provider with a wealth of experience in device services, we offer advice and consultancy, project and account management, sustainable delivery and recycling, configuration and rollout, and proactive security and management solutions. And if capital budgets are stretched, we offer flexible finance options and subscription plans too.

FOR THE
BUSINESS

Expert advice and support

Devices to suit every budget

Simple and convenient online ordering

Flexible finance solutions
FOR IT
PROFESSIONALS

Management from start to finish

Intelligence to predict and prevent issues

Optimised IT spending and resource
FOR USER
COMMUNITIES

Reliable devices with reduced downtime

Remote IT support for hybrid working

Increased productivity

END TO END DEVICE MANAGEMENT

Tell us what you need, and we’ll do the rest.

With our own warehousing, logistics, recycling, and disposal facilities, we are well equipped to support your requirements – from large rollouts to servicing and configuration, with delivery to the home or office. We can take care of all aspects of your device lifecycle including removing end-of-life equipment, securely erasing data and providing comprehensive asset reports and WEEE documentation. We can also grade, store, refurbish and redeploy your existing assets.

Buy at the click of a button.

Our clients have access to not one, but two, DTP online stores. Our Configurator enables registered users to build HP notebooks and desktops from scratch, configuring components such as memory, drives and graphics cards to meet the needs of the organisation or user. Our customers have the option to have their own dedicated online portal, with specific pricing, branding and approval hierarchies available to IT and colleagues.

For off the shelf IT equipment, our Tech Store offers discounted pricing and can be fully customised to your requirements. A compliant, secure and automated route to buy end user devices online.

Visit the Tech Store

PROACTIVELY MANAGE YOUR FLEET

It doesn’t matter if you’re running multi-OS device environments, DTP’s Proactive Insight solutions monitor
your IT environment and predict device health to ensure a ‘fix before fail’ approach.

IT teams need a way to quickly triage the most impactful issues and minimise downtime due to hardware and software errors. With deep-dive analytics and actionable reports, DTP’s Proactive Insight, together with the power of HP TechPulse, provides a complete managed solution for your entire device fleet. Simplifying your IT environment, optimising resources, cutting costs, driving innovation through automation and proactive intelligence support – we can transform how your devices are managed, reducing IT helpdesk calls by up to 60%.

Sustainable tech to support the circular economy.

We champion positive sustainable impact and are committed to operating in a way that reflects our core values. We’ve made significant investments in our waste management plant, ensuring zero per cent of the packaging goes to landfill. Customer deliveries are consolidated at every opportunity, cutting down CO2 emissions. We also collect and discard old equipment at the same time. Our ISO 14001 Environmental Management accreditation cements these decisions and helps ensure every aspect of our business is considered.

Sustainable Impact

OUR LATEST INDUSTRY INSIGHTS

WHY OUR CUSTOMERS CHOOSE DTP

The working relationship with DTP is a major factor in the success of the University desktop service. Importantly with DTP, we're not anonymous to them.
Head of Infrastructure, University of Liverpool