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UNIVERSITY OF HULL

After refreshing its network configuration and equipment with DTP, the University of Hull has had no unplanned downtime for over nine months. Logon times and performance have also both been accelerated, massively improving the user experience.

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A NETWORK AND PRINTING TRANSFORMATION


DTP provided expertise on how to reconfigure the network refresh to support VoIP, while bringing in new authentication measures and firewall appliances to protect against cyberthreats.

Our networking experts worked with the University to deploy more resilient network cores, while also implementing critical firmware updates across the network.

John Hemingway, Director of ICT at the University of Hull comments, “To enable the major IT transformation programme the University needed, we had to ensure we had a strong network foundation to support new technologies such as VoIP, and to avoid costly and disruptive network failures.”

“After refreshing its network configuration and equipment, the University of Hull has had no unplanned downtime for over nine months. Logon times and performance have also both been accelerated, massively improving the user experience.” John continues, “Students and staff now experience logon times of less than 90 seconds for students and 120 seconds for staff respectively.”

MANAGED PRINT SERVICES ACROSS THE CAMPUS


Legacy printing services at the University were plentiful, but often inefficient. With printers being deployed to separate campus buildings and offices over the years DTP started the implementation with a full audit of the University’s printer estate.

DTP’s print experts found over 1,500 printers across the University, a number reduced to approximately 200 after the implementation of a redesigned estate focused on delivering improved user experience, enhanced functionality and uniform standards in device, management and reliability.

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