PRINT SECURITY AS A SERVICE FOR GUARDIAN NEWS & MEDIA
Due to the nature of Guardian News and Media’s (GNM) work and the responsibility it has to uphold the highest industry standards, data protection and IT estate integrity are among GNM’s top priorities – demanding the full attention of its IT and cyber support teams, 24/7/365.
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Industry
News & MediaObjective
The main objective was to emove the emerging IOT cyber security threat by adopting a service that automates the enforcement of print security policies within a managed service. This was to cover the Guardian News and Media’s fleet of multifunction devices and printers.IT matters
Address the growing threat to IOT devices and remove the workload burden from in-house IT and Infosec teams. There was also the need to install comprehensive security policies across the entire print fleet, and introduce a managed system that continuously monitors the print fleet for security anomalies. -
Approach
Print Security as a Service offering from DTP that augments the existing Managed Print Service. With existing knowledge of GNM’s print fleet, DTP proposed PrSaaS offering a comprehensive set of print security policies.Business matters
Ensure that the print fleet is secure and remains compliant, free up internal resources to focus on other business-critical activities, add structure and advanced cyber security to their existing Managed Print Service contract, and full escalation and reporting.
THE CHALLENGE
Following an initial discussion with GNM, Mike and his team worked closely with DTP to map out their security requirements, giving both teams the opportunity to identify potential threats and explore any additional security policies that GNM needed. A centralised print fleet security management for complete peace of mind was also agreed, with GNM’s IT support resources spread across the entire business.
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THE APPROACH
A comprehensive set of security policies were designed and signed off with GNM prior to implementation. To ensure there was no disruption, a phased approach was adopted. Policies were initially applied to just a couple of devices for testing, along with all the supporting services and reporting and escalation processes. Only once testing had been successfully completed were the new policies and processes implemented across the whole print fleet.
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The service involves monitoring tools installed on one of GNM’s on-premises servers, so the company now benefits from round-the-clock print f leet monitoring and regular firmware updates – automatically applying policy corrections where necessary. What’s more, Mike is given a monthly report to confirm the entire estate is operating as it should and that no vulnerabilities exist with details of any auto remediations or escalations made in the last month.
THE FINAL RESULT
Following the successful installation of DTP’s PrSaaS, GNM’s IT support team can now spend less time managing its print fleet and refocus on activities that help drive greater business value.
In addition, Mike and his team are now safe in the knowledge that any print security and compliance risks have been mitigated, and its print fleet is working as it should round the clock.
To learn more about DTP’s PrSaaS or our wider partnership with Guardian News & Media, get in touch with one of our experts today.
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