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Protecting and maintaining your HP printers in Covid-19 lockdown


As we continue into week seven of the UK Covid-19 lockdown, and without a clear picture of how long it will be until our customers are back up and running at their various sites, we have put together a few advisories for protecting and maintaining your print equipment whilst in the case of no/low usage of print.

A3/A4 PageWide Printers

Whilst your printers are taking a little downtime, it’s important to follow the below guidance to keep them in tip-top condition so that they’re ready to go again once “normality” resumes.

  • To maintain the lifespan and print quality of the product, ensure the device is left turned on
  • After the product is initialised, it should not be turned off for longer than three (3) months
  • Always shut down the device properly using the Power button. Do not turn the printer off by unplugging the power cord.
  • Update the firmware on your printer whenever a new firmware version is available

Helping businesses address Covid-19 spread

DTP and HP want our customers to have the information they need to effectively clean HP devices and to maintain a healthy work environment.

The Centres for Disease Control and Prevention (CDC) recommends cleaning surfaces, followed by disinfection, as a best practice for the prevention of Coronavirus and other viral respiratory illnesses in households and community settings.

View the complete HP Business PC & Print Devices Cleaning Guidance

3D Print Covid-19

Whilst your office-based printers may be taking a holiday, printers around the world are playing an important role in the Covid-19 pandemic.

HP and their global digital manufacturing community have mobilised their 3D printing teams, technology, experience, and production capacity to help deliver critical parts in the effort to battle the COVID-19 pandemic.

More than 1,000 3D printed parts have already been delivered to local hospitals. HP’s 3D R&D centres are collaborating with partners around the world in a coordinated effort to increase production to meet the most urgent needs. Initial applications for industrial production include; face masks, face shields, mask adjusters, nasal swabs, hands-free door openers and respirator parts.

Read more about HP’s 3D print innovation

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