Digital friction costs. And global supply chain constraints have forced organisations to keep devices in service far longer than planned. To keep employees productive, IT teams need clear visibility into the performance and health of every endpoint of the estate.
Using Digital Employee Experience (DEX) analytics, our assessment gives you real-time insight into device performance, hardware health and user experience across your environment. By analysing endpoint telemetry, we help identify issues early, optimise device performance and extend the life of existing hardware – all whilst keeping the employee experience smooth.
What the Assessment Reveals
- A clear view of device health and performance across your endpoint estate using real-time telemetry and automated analytics.
- Hardware health scoring covering disk performance, thermal behaviour, memory pressure and battery wear.
- Insights into devices experiencing slowdowns, crashes or resource bottlenecks that impact user productivity.
- Visibility into user experience across login times, application performance, background processes and overall system stability.
- Predictive analytics that highlights devices likely to decline in performance or fail before disruption occurs.
- Practical optimisation recommendations such as driver updates, BIOS adjustments and performance improvements that can extend device lifespan.
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Why it matters now
Today’s IT environments support distributed workforces, multiple device types and an ever-growing portfolio of applications. Without real-time visibility, performance issues are often discovered only when users start raising support tickets.
At the same time, limited availability of new hardware means organisations are looking to get more value from their existing device fleet. Poorly performing devices increase support costs, create downtime and frustrate employees.
DEX analytics helps IT teams spot problems early, resolve them faster and keep devices running smoothly for longer.
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What you’ll gain
You gain a clear, data-driven view of device health, performance risks and user experience across your endpoint estate – helping IT maintain productivity, reduce support tickets and extend the lifespan of existing hardware with confidence.