Unify It Ops Across Every Environment, Regardless of Vendor

HPE’s acquisition of OpsRamp marks GreenLake’s expansion into IT Ops Management, empowering customers to definitively unify all of their IT management activities within a single solution.

Ashley O'Connor
Marketing Executive

In today’s world of hybrid infrastructure, IT operations management is relentlessly growing in complexity. According to IDC, 64% of enterprises use multiple cloud providers, and the ability to manage operations spread across multiple cloud environments is becoming increasingly important.

Infrastructure management responsibilities now sprawl across legacy, next-gen, on-premise, and multi-cloud environments. In turn, leading to a bombardment of monitoring tools and platforms for each distinct environment and third-party provider. Gartner estimates that in 2023, organisations spent over $52 Billion on IT Ops management software.

In March 2023, Hewlett Packard Enterprise made its entry into the market, announcing its acquisition of the IT Ops management company OpsRamp. The key differentiator with this platform is its ability to unify all management activities into one place, regardless of the environment or vendor thanks to over 2500 available integrations.

This addition to HPE’s portfolio ensures that HPE GreenLake is the only platform needed to manage a complex hybrid IT estate.

Fidelma Russo, Chief Technology Officer at HPE explains that “Customers today are managing several different cloud environments, with different IT operational models and tools, which dramatically increases the cost and complexity of digital operations management”.

The combination of OpsRamp and HPE removes these barriers by offering an integrated edge-to-cloud platform that can effectively manage multi-vendor and multi-cloud estates.

Control the chaos while reducing costs

IT teams often lack complete visibility and control over their users and assets, despite paying high monthly fees for a number of monitoring tools. OpsRamp addresses these challenges by consolidating all activities into one platform, empowering IT teams to regain control while eliminating the cost for any other monitoring tools.

Coforge, a global IT provider, was able to save hundreds of thousands of dollars in licensing fees alone by retiring several tools for monitoring and IT service management.

OpsRamp enables us to unify IT operations management and align business critical services with IT services for faster issue resolution. We can move fast enough to meet the needs of our customer’s business
Coforge

100% hybrid infrastructure visibility

OpsRamp delivers this 100% visibility through a vast library of third-party integrations. There is monitoring support for almost 200 cloud services across AWS and Azure, as well as over 2500 pre-built integrations, supporting discovery, monitoring, and management for every technology across your IT estate. OpsRamp supplies hundreds of out of the box monitoring policies around infrastructure solution, cloud providers, SaaS, and application workloads.

Drastically reduce admin time with artificial intelligence

Artificial intelligence has been a key focus for technology providers over recent years due to its capacity to drive efficiencies. OpsRamp has harnessed the power of AI to reduce the human input time on incident resolution by up to 95%. This ensures minimal downtime and faster recovery from unexpected outages with machine learning-powered event management and predictive alerts.

Carousel, a cloud communications business with over 6,000 clients faced several operational challenges when scaling their managed services. Through OpsRamp’s AI driven event management, Carousel was able to reduce incident noise by 95%, generate 20% cost savings, and ultimately increase their customer satisfaction by 30%.

“We’ve instilled a culture of shared services delivery with clear business-impact visibility; leveraged machine learning-powered incident management; used automation for reducing manual processes; and started to eliminate operational silos for more responsive service delivery.”
Carousel

Increase service quality with intelligent automation

With OpsRamp, IT teams can increase their service quality by automating error-prone activities, automatically healing issues as they occur. Automation also covers patch management, ensuring that infrastructure is always up to date and protected at all times. This frees up resources, allowing for faster restoration, incident identification, prioritisation, and response.

Epsilon, a marketing analytics provider, implemented OpsRamp to discover, monitor, and automate a global infrastructure of more than 20,000 IT assets. OpsRamp successfully delivered new levels of efficiency through auto-remediation of critical issues, reducing human input, and boosting recovery time.

With OpsRamp, events are instantly correlated within the platform and notifications are sent with the information that directs only those resources who need to be involved to address the issue.
Epsilon

Simplify your hybrid cloud journey

OpsRamp solves the challenges of hybrid IT infrastructure, offering a single solution that consolidates every environment into one platform, simplifying the management and visibility of complex multi-vendor and multi-cloud estates. As a result, customers can boost productivity, enhance user experiences, and dramatically reduce the costs associated with IT Ops management tools.

Driven by AIOps and intelligent automation, customers can streamline manual processes, significantly reducing human admin while boosting incident response and resolution times. In turn, improving customer satisfaction and accelerating business value.

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